Read about some of our projects by choosing one on the left side.
Tallinn, capital of Estonia and Harju County
Account based online ticketing solution since 2010
- 750 vehicles (570 buses, 80 trams, 100 trolleybuses)
- over 2100 on-board contactless ticket validators
- more than 100 million passenger travels per year
- Online account based ticketing solution for the transportation in the capital of Estonia in Tallinn and its surrounding municipalities.
- Ridango provided and manages e-purse that serves as ticketing wallet and works across number of operators.
- Travellers can buy cards at merchant kiosks, online and ask them to be delivered to their door.
- The cards can be topped-up via online transaction, bankcard payment, mobile transaction through IVR or at merchants through POS payment (merchant integrations done by Ridango).
- The online account based solution does not require hundreds of vending machines as regular merchant POS infrastructure has been reused and integrations with Ridango ticketing back-end have been made.
- Travel cards are sold as anonymous and each traveller has an option to personalize the card at merchant or via web-shop. Personalized card allows to receive discounts and eliminates the risk of losing cash in the wallet if card is lost.
- For card holders their applicable discounts happen automatically, e.g. for pensioners, students, people under social support systems etc. Ridango has different integration with governmental and municipality databases to link the ticket and social information with particular person under rules and legislation granted by Estonian Data Protection Inspectorate.
- Best fare calculations are done with daily gaps can could be extended to monthly or even annually on request by the municipality.
- Ridango ticketing goes beyond transit - Ridango has also extended the solution to tickets and access to various municipality services and venues such as museums, ZOO and different sporting facilities.
- Ridango has also provided Park & Ride solution for the city of Tallinn that is fully integrated to the ticketing scheme and works with the same transit card.
- Ridango also provides information on schedules and location to the Tallinn city.
Gotland is municipality line type solution. Ridango covered all the bus transportation ticketing solution on the island of Gotland in Sweden. In Gotland, Ridango also launched mobile application for ticketing together with journey information and further, mobile QR ticketing solution.
Solution provided for Gotland
- Ridango proprietary validators for front doors of buses - see picture
- Back-end engine and services for ticketing and fleet positioning
- Tablet ECR / POS solutions for driver assisted sales - see picture 1 , see picture 2 , see full setup demo picture
- Proprietary Ridango QR validation devices
- iOS application (functionality: ticket purchase on transit card, QR ticket purchase, QR ticket voucher purchase, schedule information, bus positioning, ticketing information and card balances)
- Website for ticket sales
- Seller interface for back end ticket sales for agency and third parties
- API integration for POS opportunity for ticket sales by 3rd parties
Ridango is providing ticketing solutions also for intercity connection. GoBus Group decided to adopt Ridango transit ticketing solution and provides transit cards for more frequent travelers with one time sales as well. With this, Ridango also started to sell intercity tickets on its dedicated website and became card issuer, card manager, and e-purse holder for GoBus. Ridango also provided onboard equipment for ticketing and is rolling out the solution for all fleet for GoBus in Estonia so that it would also support tablet based driver assisted sale through POS / ECR solution similar that was adopted in Gotland, Sweden (see picture above).
Selection of other references:
- Tallinn City, Estonia - Park & Ride solution, live since 2015
- Transdev Sverige AB - Airport Coaches, Sweden (ID-based ticketing, Aztec based ticketing) - ongoing
- Tartu County, Estonia - live since 2013 (ID-based ticketing)
- Jõgeva County, Estonia - live since 2013 (ID-based ticketing)
- Kohtla-Järve, Estonia - live since 2014 (ID-based ticketing, fleet tracking)
- Tartu City, Estonia - live since 1st of October 2015 (ID-based ticketing)