Full Operations is Ridango's flagship service. It means that Ridango is operating on behalf of an operator or transit agency part or most of the business related to ticket sales, ticket distribution, 24/ help-desk and RTPI.
Ridango Full Operations provides transportation agency or operator more time to deal with their core business and allows technical and operational work to be outsourced.
Transit card issuing and distribution services
We provide ticket distribution and transit card distribution services. We manage on behalf of the agency or operator the whole process. We keep balance of cards, balance of money on the cards, information on locations of cards and manage the contracts on card manufacturing with suitable design and parameters applicable to Ridango's transit ticketing solution. We have worked for years with different card providers and personalization companies and have therefore, number of partners with whom we coordinate card manufacturing and personalization.
Ticket card sales and distribution with top-ups
We provide reseller network and merchant agreements to transit agencies on behalf of them. We work with many merchants in different countries. The merchant network and merchant integrations help to reduce expensive infrastructure needed for transit cards and ticketing and since Ridango provides a account based system then is no need for specific hardware to be able to sell or top-up the transit cards that Ridango provides.
- Sign merchant contracts and agree merchant fees for distribution and sales of transit cards and top-ups
- Make integrations with merchant POS through API to sell transit cards
- Provide specially designed web-interface for seller functionality for merchants to sell and top-up transit cards
- Cover required number of sales locations that an operator or transit agency needs by contracts
Channels we provide card sales, ticket sales and top-ups
- Merchant networks
- Mobile platforms (iOS, responsive Web, Android)
- Online portals
This means that we manage the sales networks and manage different operators and financial relationships between them and provide the information of who credits and debits who how much and in which period.
We also provide paper and driver assisted sale clearing information and overview of how much each vehicle driver needs to clear end of work day. The information is gathered centrally to the the back-end engine and provided to operators real-time.