From Noticeboards to Notifications: How the Employee App Keeps Every Driver on the Same Page

November 20, 2025

In many depots, communication with drivers still depends on paper: noticeboards, printed duty sheets, diversion maps and memos on a wall. It works, up to a point. As networks become more complex and expectations around safety and service quality grow, this approach starts to show its limits. Important updates are easy to miss, and there is little visibility of who has actually seen what.

Ridango’s Employee App changes this by moving from static, depot-based communication to targeted, digital updates that keep drivers informed wherever they are.

The Limits of Traditional Communication

Typical driver communication is a mix of:

Paper notices in depots
Briefings at sign-on
Emails drivers rarely read
Unofficial messaging groups outside the operator’s control

This leads to familiar problems:

Not all drivers receive the same information.
Different depots may use different versions of the same document.
No clear audit trail for safety-critical messages.
Sensitive topics can end up in unmanaged channels.

Operations teams then spend time firefighting miscommunication instead of preventing it.

How the Employee App Changes Everyday Communication

A dedicated solution like the Employee App, Ridango’s app for frontline workforces, gives operators a single, structured communication channel:

Updates are sent directly to drivers’ phones, targeted by depot, route or role, with read visibility for managers.
Procedures, diversion maps, policies and training materials sit in one up-to-date library.
Drivers can ask questions, give feedback and report issues.
Remote and part-time staff stay as informed as anyone regularly visiting the main depot.

Instead of hoping a notice was seen, operators know the right people have received the right message.

Connecting the Employee App and Data Analytics

The Employee App becomes even more powerful when combined with Data Analytics, Ridango’s analytics platform. The same operational data used in control rooms can be brought directly to drivers, for example:

Vehicle locator: helping drivers find their allocated vehicle, especially when duties start away from the depot.
Trip replay: allowing previous journeys and timings to be reviewed to support coaching and incident review.

This creates a shared, consistent view of the network, from planners and controllers to the people behind the wheel.

Towards More Connected Operations

Moving from noticeboards to notifications is not about replacing facetime. It is about giving operators a reliable, modern foundation for communication that supports safe, efficient and predictable services.

For public transport operators facing workforce challenges and rising expectations, solutions like the Employee App, supported by Data Analytics, are a practical step towards more connected, data-driven operations.

Join us on 26 November at 3 PM (CET) for a webinar on how to keep drivers connected, engaged, and motivated.