Service monitoring
Monitor your operation and key performance KPIs
Operations Control & Real-Time Passenger Information
Benefits
Ridango’s comprehensive and intuitive transit management toolset gives you real-time visibility and control over your entire fleet. The solution consists of numerous features that help you transform service monitoring, performance management, bus terminal operations and capacity utilization.
Performance contract management
Monitor the execution of contract obligations of service providers in real-time
Passenger information dissemination and accuracy
Provide accurate ETA and Service Alerts to passengers on a wide array of communication channels
Disruption and performance management
Performance contract compliance, depot departure, headway & schedule adherence monitoring and management through user-friendly tools
Reduction of the cost per KM
Reduce your costs through driver behavior monitoring and smart incident detection and resolution
Driver training & retention
Provide drivers with tools that are easy to use and operate
Features
For Public Transport Authority
Situational Awareness
- Complete network overview – multiple operators
Passenger information
- GTFS and SIRI stack – travel, ETA, etc
- Dissemination platform
In vehicle experience
- Safety, Information
Compliance & KPI Management
- Franchise KPI (punctuality, reliability, excess waiting time real-time)
- Incident reporting & PTO reason codes
Planning
- Historic network performance and background traffic loads. Events, can add to external data – weather,…
Support for EV buses
- Integration with chargers and the grid
For Public Transport Operator
Situational Awareness
- Network, Line, Vehicle, Stop real-time overview, continuous improvement
Incident Management & Comms
- Incident management, dispatch, diversion, etc.
- Two-way VOIP and messaging comms with driver and passengers
Compliance & KPI Management
- Franchise KPI (punctuality, reliability, excess waiting time real-time)
- Reason codes and excusable incidents
Planning
- Historic network performance and background traffic loads. Events, able to add to external data – weather,…
Safety
- Driver scorecards & feedback – On-board systems integration (ADAS, DMS, etc.)
Support for EV buses
- Depot & opportunity charge monitoring
